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Unified Solutions Support Portal

Here you will find Training Documentation, Feature Request System, Bug Tracker and Release Notes.  As always, our help chat is enabled at the bottom right corner of the screen! 

Knowledge Base

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CAD

  • Introduction to CAD
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Inventory Management

  • Introduction to Inventory Management
  • Adding an Item to Inventory
  • Updating Stock Levels
  • Deleting an Inventory Item
  • Exporting Inventory List
  • Par Level Monitoring
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Go Live Onboarding

  • Dashboard
  • ePCR – Comprehensive Guide
  • QA PCRs
  • Billing PCRs
  • Form Config
  • User Management
  • Transport Scheduling
  • Checksheets
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Transport Scheduling

  • Facility Scheduling – Agency Instruction Manual
  • Facility Scheduling – Facility Instruction Manual
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Training

  • User
    • Writing a PCR
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Set Up

  • User Management
  • Demographics
  • Facilities
  • Vehicles and Unit Call Signs
  • Form Configuration
  • Export Configuration
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Admin

  • Facility Scheduling – Agency Instruction Manual
  • EMS Admin
    • Export Configuration
  • App Configs
    • ePCR
      • Form Configuration
        • Vehicles and Unit Call Signs
        • Form Configuration
      • Agency Info
        • Demographics
        • Facilities
  • General Admin
    • User Management
      • User Management
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User

  • Facility Scheduling – Facility Instruction Manual
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About Us

We are a fast-growing, innovative software company that focuses on the first responder community. We are currently in 28 states, multiple countries, multiple languages and expanding fast. Since our founding in 2014, we have worked to make software solutions faster, more accessible, easier-to-use, and more data driven. We provide a suite of products that serve EMS, fire departments, and state & federal health departments across the US and abroad.

Contact

312-375-8097
liaisons@unified-solutions.io
Copyright © 2025 Unified Solutions | 6101 Penn Ave, Pittsburgh, PA 15206 | Privacy Policy
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